Order Processing
4 Ways - Order processing can be done
in 4 ways, Email, Catalog importing and direct
connection or Automated Faxing. Each will be
described below:
1 - Email Order
Processing - Our Application contains
a fully integrated email application which allows
you to setup a preconfigured email to a vendor. In
the vendor screen you can tie a preconfigured email
directly to that vendor so when processing an order
you can choose that vendor and send the vendor the
email directly and wait for a reply.
2 - Catalog Import Order Processing -
You can create your own database easily buy manually
typing your product information into a new database
that we provide. You can also import databases
automatically by using our CSV importer. Our
importer allows you to setup the rows that you want
to pull from your database and then click import.
Once this is done, the quote button will search for
a product name or number based on the products your
customer purchased verses your imported information.
3 - Direct Vendor Connect Order Processing
- Direct connection to a vendor database is for
companies that drop-ship products from vendors other
than their own. This method means that you sell the
products on your website or through eBay, Yahoo or
Amazon and you then automatically process the order
to the vendor and they ship the product. In most
cases additional programming will be required to set
up this direct connect process.
4 - Automated Faxing Order Processing
- We have an integrated faxing system in our
application that allows you setup a preconfigured
email and then Fax the order to the vendor. A neat
feature in this automated faxing is the ability to
put a credit card number on the email and transport
that information securely to the fax number without
a possibility of anyone other than the recipient
capturing the information. A small per fax fee is
added for using this feature.
Vendor Requirements - Vendors require
different settings according to how their business
structure is setup. Most give order numbers, some
requires RMA numbers and some use existing order
numbers. Those variables can be set to be sure that
order processing and returned items can be followed
and refunded correctly. |